Shipping

SHIPPING COST
Shipping is FREE for all orders over $100 and a flat $10 shipping rate for all orders under $100.
Products are shipped from our Sydney CBD, Taren Point, Canberra or Victoria warehouse. We use Australia Post eParcel.
You can track you order here with Australia Post eParcel. 

 

INTERNATIONAL SHIPPING
International Shipping is offered to New Zealand. 

 

DELIVERY TIMES
Delivery time is based of Australia post
Visit their website for an estimate on delivery time. Enter 2000 Sydney NSW in the “from” option.
Once shipped typical delivery time as follows:

NSW, QLD, VIC Up to 7 Days
SA, TAS Up To 9 Days
WA, NT Up To 12 Days

**Pelican Cases** 5 -10 Days. We will contact you if any longer.
**Customised / Large Orders** For customised and large orders, a team member will contact you within 24 hours with details of your delivery schedule.

 

PICK UP
We offer FREE in store pick up. In-store pick up is only available at our Sydney City location - Shop 317, Sussex Street Sydney.
Please contact sales@aussecurityproducts.com.au to confirm your item is available from our Sydney location prior to pick up.

 

TERMS & CONDITIONS

  • Payment must be sent before any orders can be processed. With the exception of official government purchase orders.
  • Orders received on Weekends and NSW Public Holidays will be processed the next business day.
  • Once your order is received & confirmed you will be sent an email of your receipt, tax invoice and tracking number.

 

DELIVERY TERMS & CONDITIONS
All deliveries require signature on delivery. In the case that you are not available to pick up your package, Australia Post will leave a card at your residence with instructions to pick up your order from an Australia Postal Office. If you have a MyPost account with Australia Post you may be contacted by Australia Post prior to delivery offering their Safe Drop service where you waive the requirement for a signature. *If you use this service, you have made an agreement between you and Australia Post, and Aus Security Products will take no responsibility for any lost, damaged or stolen items if you choose to use this service.

Delivery dates and times are quoted in good faith, but are not guaranteed. Seller cannot assume any risk or liability for delay or non-fulfilment of shipments due to acts of war, strikes, breakdown, fires or other causes beyond Seller ’s control. It is up to the buyer to ensure the delivery address given is accurate and to allow sufficient time for any delays in deliveries. Freight charges (if any) are non refundable.

 

LOST, DAMAGED or STOLEN PACKAGES
Aus Security Products is not responsible for Lost, Damaged or Stolen Packages. If your Item happens to get lost, damaged or stolen we will do our best to assist you by providing you with the tracking number and shipment details. It is the customers responsibility to solve the issue with the Postal Office. Please understand that lost, damaged or stolen packages are out of our control.

 

PROCESSING YOUR ORDER
Aus Security Products ships to All Australian States and Territories and internationally to New Zealand.
Orders received on Weekends and NSW Public Holidays will be processed the next business day.